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Payer authorization letter over a progress note page, illustrating progress notes for utilization review

August 16, 2026

How to Write Progress Notes That Pass Utilization Review

Progress notes for utilization review answer a forward-looking question about whether another block of sessions is warranted. Here is what a reviewer checks, how to write each SOAP section so it holds, and what to do when a review is already underway.

By Rindie Eagle
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Color-coded tabbed clinical binder open on a desk, representing how to prepare for a behavioral health insurance audit.

June 13, 2026

How to Prepare for an Insurance Audit (Behavioral Health)

A behavioral health insurance audit is a documentation review, not a verdict on your clinical skill. Here is what an audit checks, how to respond when a records request arrives, what to send and hold back, and how a routine self-audit keeps you ready.

By Rindie Eagle
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Insurance audit for therapists - The $630,000 Clawback Demand

March 15, 2026

We Failed an Insurance Audit. This Is What Actually Happened.

A $630,000 demand. Forty-five days to respond. This is the inside account of what an insurance audit for therapists actually looks like when documentation gaps accumulate across a multi-clinician practice. The clinical work was happening. The records didn’t prove it.

By Rindie Eagle
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